A Receptionist Life for Me!
6.30 am and my alarm starts ringing. Its time to get up and
start my day! After doing all the usual morning chores at home, including
walking the dog! - I head on over to work to open up for 8.30am.
As I enter the office the Manager is always there to greet
all staff and customers alike.
With the windows and door open to make the office more
inviting, I switch the computers on and take the night time answer machine off
ready to answer all the incoming calls of the day!
As the hours tick on by I busy myself with answering the
telephone and taking booking after booking for our touring field – with the
weather being predicted to be the hottest weekend of the year!
The odd maintenance job crops up and like all reception
staff we contact the maintenance staff to let them know of the job that needs
to be done, after all the key to maintaining our customers holiday as a happy
experience is to communicate and act as efficiently as possible.
Before I know it, it is dinner time and off I go to walk my
dog and have some lunch.
After we have had all our lunches its time to get the office
looking spick and span with a polish and a hoover. I polish and my colleague
hoovers! That's that job done for the day!
Booking in time for our customers who are staying in our
Hire Fleet comes around and we have a happy stream of customers booking in.
even though they have been held up by a traffic jam on the A64 everyone is in a
happy jolly mood. It helps that the booking in procedure is pretty straightforward
for them!
After most of our customers have booked in its time to do
the daily banking. With that done its home time and time to hand over to the
touring warden for the evening shift. I communicate with him to let him know
who is still to come in for both touring and hiring and any other message we
might have for him.
With that I switch my computer off for another day and head
on home for the night!
Having worked here for the passed 10 years I would say that
everyone works together as a team. It is one of the friendliest places that I
have worked. Sue the manager always makes sure that the team are well looked
after and her door is always open if you ever need anyone to talk to. Not many
people can say that they have a manager like we have here at Whitby !
It doesn't seem like two minutes since I joined the team,
but as they say time fly's by when you’re having fun!
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